USCIS Introduces New e-Request Tool

March 28th, 2014 by SRW Lawyers

USCIS has introduced a new function in their online inquiry tool e-Request that allows you to submit a question to USCIS regarding your case if:

• Your case has been pending longer than posted processing times.

• You did not receive a notice you were expecting from USCIS such as an interview notice or a biometrics appointment.

• A USCIS-issued card, document or notice has a typo.

• You are requesting a disability accommodation at a USCIS office.

In addition, customers can also submit inquiries about USCIS-issued cards and documents that they have not yet received in the mail.

 

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